Lighthouse Apartments OÃ ("us", "we", or "our") operates http://www.lighthousetallinn.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Collection of data and use of your personal information
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
We collect your data and personal information in the following ways:
On our websites when you make or manage a booking; use the 'Contact us' forms for an enquiry; request a brochure; email sign up.
In our Customer Services department from your correspondence
By telephone when speaking to a call centre agent
In booking websites when you book our rooms
We use your data and personal information in the following ways:
To continually improve your customer experience. We use the information to process bookings and payments, communicate with you about bookings, products, services and promotional offers, update our records, and recommend products and services that might be of interest to you. We may also contact you to ask about your experience using our hotels and services as part of a continual program of customer service improvement.
To improve our websites, prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf.
To provide you with requested information or correspondence, such as a Lighthouse Apartments
Directory or a response from us to an enquiry made by you.
To send you details of your new, amended or cancelled booking details - usually via email
To send you reminder emails to continue with your booking which is in your âbasketâ on our websites or our mobile app but is not paid and completed.
With your permission, your contact details may be used to supply information to you by telephone, email or post, about our company. and to send you occasional promotional material, such as information about special offers which we think you might find valuable. If you do not agree to receive this information, you may opt out from receiving future information at any time; see the opt out section of this policy.
We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.
We might receive information about you from other sources and add it to our account information. This ensures that the quality of data we have on your account(s) is maintained properly.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.